The Business Challenge As an application service provider (ASP), Paxonix is the pioneer and leader in packaging development information technology. Paxonix develops tools and services that apply the concepts of Product Lifecycle Management (PLM) to package design and development for their customers-leaders in the consumer packaged goods industry across food-and-beverage, health-and-beauty, and other consumable products. Paxonix supplies the first integrated toolset designed specifically to meet business requirements of packaging industry - to speed and improve package development and leverage investment in product lifecycle management software.
Being a large player and a service provider in the packaging and distribution industries, Paxonix had invested already in a workflow management, Packaging project management and document vaulting system. The need was to have a viewing technology that can be integrated with its existing systems and also blend with the overall strategy of services provided by Paxonix.
In an online project management scenario, Paxonix wanted to provide easy sharing of information between teams managing their project online using Paxonix’s services.
Some of the technical and business challenges were:
A system that can serve customers
with variety of IT experience: Easy-to-use, configurable interface
Tighter integration with Paxonix’s infrastructure
Secured transmission of all content being viewed
on the Internet
Flexibility to add custom features as foreseen
by Paxonix through its market research and wish-lists of their
customers
Zero-client system to serve customers on the
Internet
Company Profile: Paxonix, a division of MeadWestvaco, a $6 billion leader in the packaging industry, drives business success by accelerating branding and packaging processes across the entire enterprise, improving quality and reducing rework.
Primary Business
Requirement: Needed a multi-format viewing technology that could be integrated with its existing systems
BPOMS’ Solution: eReview and eMatrix integration
Multiple environments
Saving of the viewing and collaborative sessions
for record-keeping and history
Displaying high resolution documents in browsers
using viewables (raster formats visualization)
Integration with existing PLM System
Enhanced Print functionality
The Solution
Web4 not only integrated its viewing solution with the back-end
systems at Paxonix, but also customized it to a great extent. Some
of the tasks done by Web4 for Paxonix include:
Completely customized user interface
Integration with knowledge management backend,
internal product customizations to support Paxonix specific
integration requirements
Custom features added in eReview, desktop sharing,
polling, and record/playback
Complete custom viewing/document sharing model
(converting all documents to raster PNG (.png) for portability,
easier management, protecting native)
Developed rendition server product to provide
a tool to convert all documents to viewable.
Customized meeting and conferencing model
Enhanced 3D modeling system including VRML 1.0
support
Assisted Paxonix with the design of their own
content management JSP backend
Customized
look of eReview
The Bottom-Line Advantage
Zero-client and zero-signature solution:
ideal for an application service provider (ASP) such as Paxonix
Branding and customization of the system to blend
with the overall services provided by Paxonix
Short learning-curve: ideal for ASPs dealing
with customers with varied IT experience
An Integrated Solution Set of project, workflow
and asset-management tools, with specification management and
reporting features and full collaboration capabilities
Ability to support client machines on Mac environments:
essential for ASPs like Paxonix
Ability to view and render documents in variety
of formats (including high resolution)
