GTAA Streamlines
Employee Application Processing with eReview-OpenText Livelink ECM
The Pass/Permit Control Office (PPCO) of
GTAA is responsible for administering restricted area identification
cards, passes, access control cards etc for each of the approximately
33,000 active employees at Toronto Pearson. GTAA required
a solution that would automate the entire chain of procedures
involving the management, archiving, retrieving, review and
processing of these crucial employee credentials .The mechanics
of their aviation services being fundamentally dependent on
the
correct and appropriate propagation of these documents, it
was significant for GTAA to maximize the quantity of documents
processed in a given span of time.Moreover, stringent compliance requirements
for the routing of these documents at each stage of the document
workflow made automation undoubtedly a challenging proposition.
Moreover, being steered through various hierarchies and levels
of officials, different access grants and privileges were
required to be defined for each user group handling these
documents.GTAA chose BPOMS to supply and deliver a combination
of outsourced scanning services, and imaging and document
management software to improve their effectiveness to file,
retrieve and preserve critical documents handled by the Pass/Permit
Control Office. |
