Executive summary

As a premier application service provider (ASP) catering for Construction industry in the Middle East, Tejari offers an online construction project management service to its customers.


Challenges

Some of the main challenges were:

• Dispersed environment.
• Not too IT savvy audience in the region: the system had to be very easy-to-use. Ease of use of the system that can be used by people of various cultures and variety of IT experiences.
• Tejari already had invested in oracle marketplace, so they wanted to a solution that can be integrated with their existing system.
• Flexibility of customization to suit the regional audience.
• Security of the content: Since the primary users of Tejari’s system are going to be using it from the Internet, the security was of paramount importance.
• Need for online collaboration
• As a service provider (ASP), Tejari wanted to support multi-project and multi-company scenarios
• Enhanced administration of the system: Tejari wanted to enhance the current administration modules to be able to control every project and users to suit their business requirements.
  
  

Some of the actual tasks provided by Web4 include:

• Implementation of customized project management business logic of Tejari.
• Enhanced the administration module to give more control to Tejari administrators.
• Implementation of reporting modules for report generation purposes.
• Customized the user management module to have more flexibility for project administrators to manage users within projects.
• System to support multi-project and multi-company scenarios, in lines with the overall strategy of Tejari.
• Implementing eReview Meeting Management system in TPC to enable real-time document collaboration among project users.
• Implementing customized “document upload utility” with WebWorks system.
• Implementing document Access control level within WebWorks “Projects”.
• Implementing eReview and “eReview Chat only” module with eReview messenger services to conduct instant meetings and chatting in project collaboration system.
  
  

Advantages and benefits of the solution to the customer Using Tejari Project Collaboration, the users can:

• Effectively manage multiple projects.
• Safely and securely leverage knowledge/document management system.
• Instantly communicate with others through a real-time collaboration system, both in-house and around the globe.
• Jointly create, integrate and share project files.
• Seamlessly coordinate changes using a smooth online workflow system.
• Follow up tasks and automate task management and reporting Benefits.
• Obtain an affordable solution: Only Internet connection and web-browser needed.
• Reduce time to find information - one common electronic file.
• Reduce cost of transferring information - online transfer and meetings through Internet.
• Reduce errors - easy to check latest information.
• Increase accountability - document control and task follow-up.
• Achieve Better quality through alignment of processes.